At RD AMMA, we strive to provide the best shipping experience for our customers. This Shipping Policy explains our shipping process, estimated delivery times, and charges for orders placed on our website, https://rdamma.com.
1. Processing Time
Once your order is placed, it will be processed within 1-3 business days. We strive to ship orders as quickly as possible, but please note that processing may take longer during peak seasons, holidays, or due to unforeseen circumstances.
2. Shipping Methods & Delivery Times
We offer a variety of shipping methods. The delivery time will depend on your location and the shipping service chosen.
- Standard Shipping: Typically arrives in 5-7 business days.
- Express Shipping: Typically arrives in 2-4 business days.
Delivery times may vary depending on the location, weather conditions, and third-party courier delays. While we make every effort to ensure prompt delivery, RD AMMA is not responsible for delays caused by shipping carriers.
3. Shipping Charges
Shipping charges are calculated at checkout based on the size of your order, weight, and destination.
- Free Shipping: We offer free shipping on orders over 4 items within India.
- Standard Shipping Fees: Calculated based on the delivery address.
- Express Shipping Fees: Calculated based on the delivery address.
You’ll see the total shipping cost before completing your purchase.
4. Shipping Locations
We currently ship to PAN India. If you are located outside of these regions, please contact us at support@rdamma.com to inquire about possible international shipping options.
5. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order through the courier’s website.
6. Order Issues & Delivery Problems
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery. We will assist you in resolving the issue as quickly as possible. See our Return & Refund Policy for more information on returns, exchanges, or refunds.
7. Lost or Stolen Packages
RD AMMA is not responsible for lost or stolen packages once the tracking shows delivery confirmation. We recommend that you contact the courier or your local post office to investigate any issues with lost or stolen shipments. If you suspect your package is missing, please reach out to us at support@rdamma.com, and we’ll assist you with the next steps.
8. Shipping Confirmation & Updates
You will receive a shipping confirmation email once your order has been dispatched. This email will include your tracking number, expected delivery date, and shipping carrier details.
9. Address Errors
Please double-check the shipping address provided during checkout. If there are any errors in your address, please contact us immediately at support@rdamma.com to make corrections before the order is processed. RD AMMA is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.